Written communication and energy transfer to fix a dysfunctional team: a case study in conflict resolution in an educational institution

Purpose – Task conflict and relationship conflict are common in organizations. This paper aims to present a unique case of the use of the targeted conflict-resolution technique. The revival of positive group dynamics is aptly shown. Design/methodology/approach – This descriptive case study is develo...

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Bibliographic Details

Published in:	LBS Journal of Management & Research
Main Authors:	Pratibha Rai, Priya Gupta, Bhawna Parewa
Format:	Article
Language:	English
Published:	Emerald Publishing 2024-07-01
Subjects:	Intermediation Groupthink Narrative style Transformative method mediation
Online Access:	https://www.emerald.com/insight/content/doi/10.1108/LBSJMR-10-2022-0066/full/pdf