Multi-skilled workforce scheduling with training and welfare considerations
Flexibility in workforce scheduling in services is necessary to reduce the impact of demand uncertainty, absenteeism, and desertion while maintaining high service levels. This paper studies the workforce scheduling problem, including multiple skill accumulation, training, and welfare, as well as fle...
| Published in: | Engineering Management in Production and Services |
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| Main Authors: | , , , |
| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2023-09-01
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| Subjects: | |
| Online Access: | https://doi.org/10.2478/emj-2023-0018 |