Multi-skilled workforce scheduling with training and welfare considerations

Flexibility in workforce scheduling in services is necessary to reduce the impact of demand uncertainty, absenteeism, and desertion while maintaining high service levels. This paper studies the workforce scheduling problem, including multiple skill accumulation, training, and welfare, as well as fle...

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Bibliographic Details
Published in:	Engineering Management in Production and Services
Main Authors:	Peña Diana A., Osorio Andrés F., Orejuela Juan P., Idarraga Juan C.
Format:	Article
Language:	English
Published:	Sciendo 2023-09-01
Subjects:	flexibility multiskilling workforce scheduling training optimisation
Online Access:	https://doi.org/10.2478/emj-2023-0018

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