THE INFLUENCE OF E-SERVICE QUALITY ON CONTINUANCE INTENTION MEDIATED BY CUSTOMER TRUST AND CUSTOMER SATISFACTION IN THE USAGE OF MOBILE HEALTH APPLICATION

عرض إصدارات أخرى (1)

This study aims to analyze the effect of e-service quality on continuance intention which is mediated by customer trust and customer satisfaction on mobile health applications user. Methods of data collection techniques using non- probability sampling with the purposive sampling method. Data were co...

وصف كامل

التفاصيل البيبلوغرافية
الحاوية / القاعدة:Studies and Scientific Researches: Economics Edition
المؤلفون الرئيسيون: Anitha Soleha Satria, Kurniawati Kurniawati
التنسيق: مقال
اللغة:الإنجليزية
منشور في: University of Bacău 2023-12-01
الموضوعات:
continuance intention
customer satisfaction
customer trust
e-service quality.
الوصول للمادة أونلاين:http://sceco.ub.ro/index.php/SCECO/article/view/560

الانترنت

http://sceco.ub.ro/index.php/SCECO/article/view/560

مواد مشابهة