Citizens’ Trust Measurement in Smart Government Services

The embracing of digital technology has enhanced different approaches for authorities worldwide to deliver services to their citizens in a smart way. Smart government services contribute to increasing citizens’ trust in government performance providing public services, as it allows intera...

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Bibliographic Details

Published in:	IEEE Access
Main Authors:	Fera Tri Hartanti, Jemal H. Abawajy, Morshed Chowdhury, Wervyan Shalannanda
Format:	Article
Language:	English
Published:	IEEE 2021-01-01
Subjects:	Citizens aspects digital technology citizens engagement government aspects service adoption perceived value
Online Access:	https://ieeexplore.ieee.org/document/9594857/