Customer Journey Mediates the Role Of 4C Marketing Mix 4.0 on Customer Loyalty with User İnterface Moderation

Digitization in Indonesia has been on the rise since the Covid-19 pandemic, reshaping the lifestyle of the population with a shift from conventional to online shopping. E-commerce transactions, especially through smartphones, offer speed and convenience, making e-commerce the primary intermediary be...

وصف كامل

التفاصيل البيبلوغرافية
الحاوية / القاعدة:APMBA (Asia Pacific Management and Business Application)
المؤلفون الرئيسيون: Surya Bintarti, Adam Ariansyah Pirdaus
التنسيق: مقال
اللغة:الإنجليزية
منشور في: University of Brawijaya 2024-04-01
الموضوعات:
الوصول للمادة أونلاين:https://apmba.ub.ac.id/index.php/apmba/article/view/761