Using AI chatbots (e.g., CHATGPT) in seeking health-related information online: The case of a common ailment

In the age of AI, healthcare practices and patient-provider communications can be significantly transformed via AI-based tools and systems that distribute Intelligence on the Internet. This study employs a quantitative approach to explore the public value perceptions of using conversational AI (e.g....

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Bibliographic Details

Published in:	Computers in Human Behavior: Artificial Humans
Main Authors:	Pouyan Esmaeilzadeh, Mahed Maddah, Tala Mirzaei
Format:	Article
Language:	English
Published:	Elsevier 2025-03-01
Subjects:	Artificial intelligence Conversational AI CHATGPT Utilitarian value Hedonic value
Online Access:	http://www.sciencedirect.com/science/article/pii/S2949882125000118