Factors affecting satisfaction and reuse intention of customers using online motorbike service

The paper's objective was to identify and measure factors impacting on satisfaction and reuse intention of customers using online motorbike service. The research model proposed five factors affecting customer satisfaction such as perceived service quality, perceived value, transaction convenien...

وصف كامل

التفاصيل البيبلوغرافية

الحاوية / القاعدة:	Ho Chi Minh City Open University Journal of Science - Economics and Business Administration
المؤلفون الرئيسيون:	Nguyen Thuy Quynh Loan, Ngo Quang Hung
التنسيق:	مقال
اللغة:	الإنجليزية
منشور في:	HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE 2018-10-01
الموضوعات:	motorbike service online booking reuse intention satisfaction
الوصول للمادة أونلاين:	https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/162