Theoretical review of the brand loyalty: approaches and valuations

The concept of loyalty is not new in marketing; in fact, it has been one of the most investigated topics. Nevertheless it has not managed to unify criteria on its definition for being a complex phenomenon. Initially, the study of the loyalty was approached from two different ways: As an attitude, wh...

詳細記述

書誌詳細
出版年:Management Letters/Cuadernos de Gestión
主要な著者: JOSÉ LUIS SAAVEDRA TORRES, OSCAR A. COLMENARES DELGADO
フォーマット: 論文
言語:英語
出版事項: Universidad del País Vasco (UPV/EHU) 2007-12-01
主題:
オンライン・アクセス:http://www.ehu.es/cuadernosdegestion/revista/index.php/en/published-issues?y=2007&v=7&n=2&o=5