Impact of Lean on patient cycle and waiting times at a rural district hospital in KwaZulu-Natal
Background: Prolonged waiting time is a source of patient dissatisfaction with health care and is negatively associated with patient satisfaction. Prolonged waiting times in many district hospitals result in many dissatisfied patients, overworked and frustrated staff, and poor quality of care becaus...
| Published in: | African Journal of Primary Health Care & Family Medicine |
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| Main Authors: | , |
| Format: | Article |
| Language: | English |
| Published: |
AOSIS
2016-07-01
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| Online Access: | https://phcfm.org/index.php/phcfm/article/view/1084 |