EVALUATING THE READINESS FOR ISO 9001:2015 CERTIFICATION: A CASE STUDY
This quantitative exploratory paper evaluates the degree of adoption of a cooperative to Total Quality Management (TQM) practices as a precursor study for its readiness for ISO 9001:2015 Quality Management System certification. Questionnaires were developed to explore practices already implemented...
| Published in: | DeReMa (Development Research of Management): Jurnal Manajemen |
|---|---|
| Main Authors: | , |
| Format: | Article |
| Language: | English |
| Published: |
Universitas Pelita Harapan
2024-05-01
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| Subjects: | |
| Online Access: | https://ojs.uph.edu/index.php/DJM/article/view/7293 |