APA (7th ed.) Citation

Wollenburg, J., Holzapfel, A., & Hübner, A. (2019, July). Omni-channel customer management processes in retail: An exploratory study on fulfillment-related options. Logistics Research.

Chicago Style (17th ed.) Citation

Wollenburg, Johannes, Andreas Holzapfel, and Alexander Hübner. "Omni-channel Customer Management Processes in Retail: An Exploratory Study on Fulfillment-related Options." Logistics Research Jul. 2019.

MLA (9th ed.) Citation

Wollenburg, Johannes, et al. "Omni-channel Customer Management Processes in Retail: An Exploratory Study on Fulfillment-related Options." Logistics Research, Jul. 2019.