Integration Kano Model and E-Servqual to Evaluate Online Travel Agent Services in Bandung 2022
One of the integrated e-commerce models is online ticket selling. Many travel agents sell travel tickets for national or international destinations online through websites; one of them is Tiket.com, a popular travel agency in Indonesia. The intense competition in the internet-based service providing...
| 出版年: | Jurnal Kawistara |
|---|---|
| 主要な著者: | , , , |
| フォーマット: | 論文 |
| 言語: | 英語 |
| 出版事項: |
the Graduate School of Universitas Gadjah Mada
2022-12-01
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| 主題: | |
| オンライン･アクセス: | https://jurnal.ugm.ac.id/kawistara/article/view/73937 |