Quantity versus quality: Effects of argumentation in bad news letters
Do the quality and the quantity of arguments have an impact on the evaluation of bad news messages? To answer this question, two experiments were carried out using bad news letters in which the quality and the quantity of the arguments were manipulated in a contextually realistic way. The results of...
| Published in: | Journal of Writing Research |
|---|---|
| Main Authors: | , |
| Format: | Article |
| Language: | English |
| Published: |
University of Antwerp
2013-02-01
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| Subjects: | |
| Online Access: | http://jowr.org/Ccount/click.php?id=61 |