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Hong-Siang Jiang
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Hong-Siang Jiang
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Hong-Siang Jiang
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1
A Framework for Customer Relationship Management Based on the Strategic Process Perspective
by
Jhen-Yao Zou
,
鄒震耀
Published 2009
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Hong
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Siang
Jiang
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2
Value Creation Process of CRM: A Dynamic Capabilities View
by
Cheng-Yi Chang
,
張丞毅
Published 2009
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Hong
-
Siang
Jiang
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”
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3
The Evolution of Relationship Value and Loyalty
by
Liang-Yi Huang
,
黃良詣
Published 2009
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Hong
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Siang
Jiang
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4
A Dynamic Capabilities View for Customer Relationship Management in Insurance Industry
by
Yi-Ching Heish
,
謝依靜
Published 2010
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Hong
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Siang
Jiang
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