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Jing-Shi Chung
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Jing-Shi Chung
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Jing-Shi Chung
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1
Service Blueprint and Service Failure Management in the Restaurant Industry-Orientation with the Customer Experience Management
by
Huan-Ting,Chen
,
陳奐廷
Published 2010
Other Authors:
“
...
Jing
-
shi
Chung
...
”
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2
Service Failure and Service Recovery in Hairdressing Service: Approach of the Subjective Service Delivery Blueprint
by
Yu-Sheng, Wang
,
王淯生
Published 2010
Other Authors:
“
...
Jing
-
Shi
,
Chung
...
”
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3
Experience Marketing and Service Blueprint in Hairdressing Industry:A Study of Subject Sequential Incidents Technique Method
by
Ya-Huei Syu
,
許雅惠
Published 2011
Other Authors:
“
...
Jing
-
Shi
Chung
...
”
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4
Service blueprint and service failure in 3C retailing:Manager center and consumer center
by
Chuan-Yu Chiang
,
江權祐
Published 2008
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...
Jing
-
Shi
Chung
...
”
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5
Failure Type, Recovery Attributes, and Recovery Justice:A Study of Scenario Experiment
by
Min Lee
,
李敏
Published 2008
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...
Jing
-
Shi
Chung
...
”
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6
Service Failure in Local Governments-A Case of Dacun Township Office
by
Cui-Feng Cao
,
曹翠峯
Published 2009
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...
Jing
-
Shi
Chung
...
”
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7
Service Failure and Service Recovery in Apparel Industry:comparison between Consumer and Employee
by
Wen-Fu Chung
,
張文甫
Published 2010
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...
Jing
-
Shi
Chung
...
”
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8
Service Failure and Service Recovery in Apparel Retailing:Dramaturgical Analysis
by
Ya-Ping Yu
,
游雅萍
Published 2007
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...
Jing
-
Shi
Chung
...
”
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