THE COMBINATION OF SELECTED MANAGEMENT INSTRUMENTS TO ANALYZE QUALITY PROBLEMS

The aim of the article is to propose the combination of selected quality management instruments in a sequential and repetitive manner and to identify the incompatibilities and causes of its occurrence. This is a combination of techniques i.e.: brainstorming (BM), causes and effects diagram, multiply...

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Bibliographic Details
Main Authors: Dominika SIWIEC, Stanislav VANDŽURA
Format: Article
Language:English
Published: Publishing House of Rzeszow University of Technology 2021-03-01
Series:Modern Management Review
Subjects:
Online Access:http://doi.prz.edu.pl/pl/pdf/zim/447
Description
Summary:The aim of the article is to propose the combination of selected quality management instruments in a sequential and repetitive manner and to identify the incompatibilities and causes of its occurrence. This is a combination of techniques i.e.: brainstorming (BM), causes and effects diagram, multiply voting, and the 5Why method. The test of the proposed combination of the selected quality management instruments was made for the problem of the incompatibility of the product in an enterprise located in the Podkarpacie. This problem was the non-metallic inclusions on the bearing housing from CPW 407 steel. The proposed combination of the selected quality management instruments was integrated with the non-destructive testing (NDT). The originality of the study is to propose the combination of selected quality management instruments as a part of a single method, whose stages can occur in a sequential and repetitive manner.
ISSN:2300-6366
2353-0758