The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese Hospitals
Aiming to reduce the difficulty of managing and motivating knowledge workers (k-workers), and promote the psychological well-being of them in Chinese hospitals, this study examines how k-workers’ leader–member exchange (LMX) influences their task performance and the mediation effect of organizationa...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Frontiers Media S.A.
2021-07-01
|
Series: | Frontiers in Psychology |
Subjects: | |
Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2021.625584/full |
id |
doaj-01f9e2eadd764c47a2b0a98833222e40 |
---|---|
record_format |
Article |
spelling |
doaj-01f9e2eadd764c47a2b0a98833222e402021-07-08T07:51:49ZengFrontiers Media S.A.Frontiers in Psychology1664-10782021-07-011210.3389/fpsyg.2021.625584625584The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese HospitalsXiaoli Che0Zhecheng Guo1Qinyuan Chen2School of International Studies (SoIS), Ghazali Shafie Graduate School of Government (GSGSG), Universiti Utara Malaysia, Sintok, MalaysiaSchool of International Studies (SoIS), Ghazali Shafie Graduate School of Government (GSGSG), Universiti Utara Malaysia, Sintok, MalaysiaGhent Experimental Psychiatry (GHEP) Lab, Department of Psychiatry and Medical Psychology, Ghent University, Ghent, BelgiumAiming to reduce the difficulty of managing and motivating knowledge workers (k-workers), and promote the psychological well-being of them in Chinese hospitals, this study examines how k-workers’ leader–member exchange (LMX) influences their task performance and the mediation effect of organizational citizenship behavior (OCB). Through a self-administered survey, valid questionnaires were collected from 384 k-workers in Chinese hospitals, and partial least squares structural equation modeling was employed for data analysis. The findings show that LMX is positively related to OCB and task performance, and that OCB mediates the relationship between LMX and task performance. This research has theoretical implications and also provides practical suggestions on how to manage, motivate, and inspire k-workers, and promote the psychological well-being of them, and finally enhance the organizational performance in Chinese hospitals.https://www.frontiersin.org/articles/10.3389/fpsyg.2021.625584/fullChinese hospitalk-workerleader–member exchangeorganizational citizenship behaviortask performance |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Xiaoli Che Zhecheng Guo Qinyuan Chen |
spellingShingle |
Xiaoli Che Zhecheng Guo Qinyuan Chen The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese Hospitals Frontiers in Psychology Chinese hospital k-worker leader–member exchange organizational citizenship behavior task performance |
author_facet |
Xiaoli Che Zhecheng Guo Qinyuan Chen |
author_sort |
Xiaoli Che |
title |
The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese Hospitals |
title_short |
The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese Hospitals |
title_full |
The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese Hospitals |
title_fullStr |
The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese Hospitals |
title_full_unstemmed |
The Relationship Between K-Workers’ Leader–Member Exchange, Organizational Citizenship Behavior and Task Performance—Evidence From Chinese Hospitals |
title_sort |
relationship between k-workers’ leader–member exchange, organizational citizenship behavior and task performance—evidence from chinese hospitals |
publisher |
Frontiers Media S.A. |
series |
Frontiers in Psychology |
issn |
1664-1078 |
publishDate |
2021-07-01 |
description |
Aiming to reduce the difficulty of managing and motivating knowledge workers (k-workers), and promote the psychological well-being of them in Chinese hospitals, this study examines how k-workers’ leader–member exchange (LMX) influences their task performance and the mediation effect of organizational citizenship behavior (OCB). Through a self-administered survey, valid questionnaires were collected from 384 k-workers in Chinese hospitals, and partial least squares structural equation modeling was employed for data analysis. The findings show that LMX is positively related to OCB and task performance, and that OCB mediates the relationship between LMX and task performance. This research has theoretical implications and also provides practical suggestions on how to manage, motivate, and inspire k-workers, and promote the psychological well-being of them, and finally enhance the organizational performance in Chinese hospitals. |
topic |
Chinese hospital k-worker leader–member exchange organizational citizenship behavior task performance |
url |
https://www.frontiersin.org/articles/10.3389/fpsyg.2021.625584/full |
work_keys_str_mv |
AT xiaoliche therelationshipbetweenkworkersleadermemberexchangeorganizationalcitizenshipbehaviorandtaskperformanceevidencefromchinesehospitals AT zhechengguo therelationshipbetweenkworkersleadermemberexchangeorganizationalcitizenshipbehaviorandtaskperformanceevidencefromchinesehospitals AT qinyuanchen therelationshipbetweenkworkersleadermemberexchangeorganizationalcitizenshipbehaviorandtaskperformanceevidencefromchinesehospitals AT xiaoliche relationshipbetweenkworkersleadermemberexchangeorganizationalcitizenshipbehaviorandtaskperformanceevidencefromchinesehospitals AT zhechengguo relationshipbetweenkworkersleadermemberexchangeorganizationalcitizenshipbehaviorandtaskperformanceevidencefromchinesehospitals AT qinyuanchen relationshipbetweenkworkersleadermemberexchangeorganizationalcitizenshipbehaviorandtaskperformanceevidencefromchinesehospitals |
_version_ |
1721313616457629696 |