Medical Records Services Quality Gap Using SERVQUAL Model in Educational Hospitals of Isfahan

Medical Records Services Quality Gap Using SERVQUAL Model in Educational Hospitals of Isfahan

Introduction: Medical Records services as one of the indicators of Allied Health Sciences in order to demonstrate the work efficiency and quality of healthcare work is a valuable benchmark. Medical records department play an important role in assessment and planning of prioritization quantity and qu...

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Bibliographic Details
Main Authors: Nooshin Mohebbi, Susan Bahrami, Mohammad Hossein Yarmohammadian, Narjes Mirabootalebi, Sedigheh Karami
Format: Article
Language:fas
Published: Vesnu Publications 2015-02-01
Series:مدیریت اطلاعات سلامت
Subjects:
Medical Records Department, Hospital
Service Quality
Personnel.
Online Access:http://him.mui.ac.ir/index.php/him/article/view/1864

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