Model Exploration for Community Satisfaction with E-KTP Service Quality as Mediation
This study aimed to analyze the direct and indirect effects of interpersonal communication, work discipline, and facilities on community satisfaction through service quality. The method in this study used a quantitative approach. The population in this study was the people of Semarang Regency who ha...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Negeri Semarang
2020-06-01
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| Series: | Dinamika Pendidikan |
| Subjects: | |
| Online Access: | https://journal.unnes.ac.id/nju/index.php/DP/article/view/24892 |