A Study of the Top and Middle Managers knowledge and Attitude on the Feasibility of Applying Total Quality Management in Hospitals of Tehran University of Medical Science in 2009
Background and Aim: Managers today work in a dynamic environment. Their role in creating quality is essential. Today paying attention to the quality of goods and services is the first Paiority in heath care organizations which is in with contact peoples lives. Total Quality Management has undergon...
Main Authors: | , , |
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Format: | Article |
Language: | fas |
Published: |
Tehran University of Medical Sciences
2010-04-01
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Series: | پیاورد سلامت |
Subjects: | |
Online Access: | http://journals.tums.ac.ir/PdfMed.aspx?pdf_med=/upload_files/pdf/15589.pdf&manuscript_id=15589 |