Benchmarking as a tool for improving the operations of transport companies

This paper presents the usage of benchmarking as a tool for improving the operation of companies. For analysis are observed three enterprises, dealing with the same activity, transport of goods, and one of them is taken as a standard. The parameters for evaluation are the financial and physical natu...

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Main Authors:	Savković Tatjana M., Gladović Pavle V., Miličić Milica B., Basarić Valentina B., Pitka Pavle M.
Format:	Article
Language:	English
Published:	Savez inženjera i tehničara Srbije 2015-01-01
Series:	Tehnika
Subjects:	benchmarking implementation transport companies indicators quality of transport service
Online Access:	http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2015/0040-21761504681S.pdf

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spelling	doaj-3295c31a6ba44033a5f2f63997827fe92020-11-24T23:23:53ZengSavez inženjera i tehničara SrbijeTehnika0040-21762560-30862015-01-0170468168610.5937/tehnika1504681S0040-21761504681SBenchmarking as a tool for improving the operations of transport companiesSavković Tatjana M.0Gladović Pavle V.1Miličić Milica B.2Basarić Valentina B.3Pitka Pavle M.4University of Novi Sad, Faculty of Technical Science, Novi Sad, SerbiaUniversity of Novi Sad, Faculty of Technical Science, Novi Sad, SerbiaUniversity of Novi Sad, Faculty of Technical Science, Novi Sad, SerbiaUniversity of Novi Sad, Faculty of Technical Science, Novi Sad, SerbiaUniversity of Novi Sad, Faculty of Technical Science, Novi Sad, SerbiaThis paper presents the usage of benchmarking as a tool for improving the operation of companies. For analysis are observed three enterprises, dealing with the same activity, transport of goods, and one of them is taken as a standard. The parameters for evaluation are the financial and physical nature as well as non-financial nature. It can be concluded from the presented results that the ''benchmarking company'' is more successful related to the observed companies regarding both groups of parameters.http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2015/0040-21761504681S.pdfbenchmarkingimplementationtransport companiesindicatorsquality of transport service
collection	DOAJ
language	English
format	Article
sources	DOAJ
author	Savković Tatjana M. Gladović Pavle V. Miličić Milica B. Basarić Valentina B. Pitka Pavle M.
spellingShingle	Savković Tatjana M. Gladović Pavle V. Miličić Milica B. Basarić Valentina B. Pitka Pavle M. Benchmarking as a tool for improving the operations of transport companies Tehnika benchmarking implementation transport companies indicators quality of transport service
author_facet	Savković Tatjana M. Gladović Pavle V. Miličić Milica B. Basarić Valentina B. Pitka Pavle M.
author_sort	Savković Tatjana M.
title	Benchmarking as a tool for improving the operations of transport companies
title_short	Benchmarking as a tool for improving the operations of transport companies
title_full	Benchmarking as a tool for improving the operations of transport companies
title_fullStr	Benchmarking as a tool for improving the operations of transport companies
title_full_unstemmed	Benchmarking as a tool for improving the operations of transport companies
title_sort	benchmarking as a tool for improving the operations of transport companies
publisher	Savez inženjera i tehničara Srbije
series	Tehnika
issn	0040-2176 2560-3086
publishDate	2015-01-01
description	This paper presents the usage of benchmarking as a tool for improving the operation of companies. For analysis are observed three enterprises, dealing with the same activity, transport of goods, and one of them is taken as a standard. The parameters for evaluation are the financial and physical nature as well as non-financial nature. It can be concluded from the presented results that the ''benchmarking company'' is more successful related to the observed companies regarding both groups of parameters.
topic	benchmarking implementation transport companies indicators quality of transport service
url	http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2015/0040-21761504681S.pdf
work_keys_str_mv	AT savkovictatjanam benchmarkingasatoolforimprovingtheoperationsoftransportcompanies AT gladovicpavlev benchmarkingasatoolforimprovingtheoperationsoftransportcompanies AT milicicmilicab benchmarkingasatoolforimprovingtheoperationsoftransportcompanies AT basaricvalentinab benchmarkingasatoolforimprovingtheoperationsoftransportcompanies AT pitkapavlem benchmarkingasatoolforimprovingtheoperationsoftransportcompanies
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Benchmarking as a tool for improving the operations of transport companies

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