Maternal and partner’s level of satisfaction on the delivery room service in University of Gondar Referral Hospital, northwest, Ethiopia: a comparative cross-sectional study
Abstract Background Asking patients/clients what they perceive about the care and treatment they have received is one of the important steps towards improving the quality of health care. In the scientific world, a number of efforts have been tried to understand about what laboring mothers perceive a...
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doaj-32c1dd7e3d514065a1219ca1ac81ed8f2020-11-25T02:01:35ZengBMCBMC Health Services Research1472-69632020-03-012011810.1186/s12913-020-05079-8Maternal and partner’s level of satisfaction on the delivery room service in University of Gondar Referral Hospital, northwest, Ethiopia: a comparative cross-sectional studyAsefa Adimasu Taddese0Kiros Terefe Gashaye1Henok Dagne2Zewudu Andualem3University of Gondar College of medicine and health science institute of public health department of epidemiology and BiostatisticsUniversity of Gondar College of medicine and health science school of medicine department of gynecology and obstetricsUniversity of Gondar College of medicine and health science institute of public health department of Environmental and occupational health and safetyUniversity of Gondar College of medicine and health science institute of public health department of Environmental and occupational health and safetyAbstract Background Asking patients/clients what they perceive about the care and treatment they have received is one of the important steps towards improving the quality of health care. In the scientific world, a number of efforts have been tried to understand about what laboring mothers perceive about the care provided. However, little is known about the birth experiences of partners in Ethiopia. Therefore, this study was aimed to assess the maternal and partner’s level of satisfaction on the delivery room service in the study area. Methods A comparative cross-sectional study was conducted from December 2018 to January 2019 in University of Gondar referral hospital. The birth satisfaction scale is used for the mother, and it was adapted to the partners’ perspective. Paired-samples t tests were used for comparing mothers and partners for the birth satisfaction scales global and thematic scores. A binary logistic regression model was fitted to identify predicting factors for mothers’ and partners satisfaction. Results The overall satisfaction of mothers in this study was 47.6%. Whereas, 41.2% of partners were satisfied by delivery room services. There were mean difference between mothers and partners’ birth satisfaction scale (p = 0.02). Maternal satisfaction scale was affected by age [OR = 0.36, 95%CI (0.18, 0.73)], perception [OR = 0.02, 95%CI (0.001,0.09)], waiting time [OR = 0.11, 95%CI (0.001, 0.09)],visiting mode [OR = 0.01, 95%CI (0.001,0.08)], pregnancy status [OR = 0.04, 95%CI (0.01,0.33)] and fatal outcome [OR = 0.001, 95%CI (0.001,0.018)] .whereas, partners satisfaction was associated with age [OR = 0.16,95%CI (0.05 0.49)], occupational status [OR = 0.02, 95%CI (0.001, 0.24), amount of money to pay for service [OR = 2.87, 95%CI (1.07, 7.71), visiting mode of his wife [OR = 0.08, 95%CI (0.01, 0.35)], waiting time [OR = 0.12, 95%CI (0.04, 0.33)], privacy [OR = 10.61, 95%CI (3.00, 37.52)], mode of delivery of his wife [OR = 7.69, 95%CI (3.00, 19.69)]. Conclusion This finding would alert the health care system to design a client-friendly approach. It will provide insight to hospital administrators and providers in formulating a policy that would enhance the support of partners during labour and delivery process.http://link.springer.com/article/10.1186/s12913-020-05079-8Birth satisfaction scaleMaternal satisfactionpartner’s satisfaction |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Asefa Adimasu Taddese Kiros Terefe Gashaye Henok Dagne Zewudu Andualem |
spellingShingle |
Asefa Adimasu Taddese Kiros Terefe Gashaye Henok Dagne Zewudu Andualem Maternal and partner’s level of satisfaction on the delivery room service in University of Gondar Referral Hospital, northwest, Ethiopia: a comparative cross-sectional study BMC Health Services Research Birth satisfaction scale Maternal satisfaction partner’s satisfaction |
author_facet |
Asefa Adimasu Taddese Kiros Terefe Gashaye Henok Dagne Zewudu Andualem |
author_sort |
Asefa Adimasu Taddese |
title |
Maternal and partner’s level of satisfaction on the delivery room service in University of Gondar Referral Hospital, northwest, Ethiopia: a comparative cross-sectional study |
title_short |
Maternal and partner’s level of satisfaction on the delivery room service in University of Gondar Referral Hospital, northwest, Ethiopia: a comparative cross-sectional study |
title_full |
Maternal and partner’s level of satisfaction on the delivery room service in University of Gondar Referral Hospital, northwest, Ethiopia: a comparative cross-sectional study |
title_fullStr |
Maternal and partner’s level of satisfaction on the delivery room service in University of Gondar Referral Hospital, northwest, Ethiopia: a comparative cross-sectional study |
title_full_unstemmed |
Maternal and partner’s level of satisfaction on the delivery room service in University of Gondar Referral Hospital, northwest, Ethiopia: a comparative cross-sectional study |
title_sort |
maternal and partner’s level of satisfaction on the delivery room service in university of gondar referral hospital, northwest, ethiopia: a comparative cross-sectional study |
publisher |
BMC |
series |
BMC Health Services Research |
issn |
1472-6963 |
publishDate |
2020-03-01 |
description |
Abstract Background Asking patients/clients what they perceive about the care and treatment they have received is one of the important steps towards improving the quality of health care. In the scientific world, a number of efforts have been tried to understand about what laboring mothers perceive about the care provided. However, little is known about the birth experiences of partners in Ethiopia. Therefore, this study was aimed to assess the maternal and partner’s level of satisfaction on the delivery room service in the study area. Methods A comparative cross-sectional study was conducted from December 2018 to January 2019 in University of Gondar referral hospital. The birth satisfaction scale is used for the mother, and it was adapted to the partners’ perspective. Paired-samples t tests were used for comparing mothers and partners for the birth satisfaction scales global and thematic scores. A binary logistic regression model was fitted to identify predicting factors for mothers’ and partners satisfaction. Results The overall satisfaction of mothers in this study was 47.6%. Whereas, 41.2% of partners were satisfied by delivery room services. There were mean difference between mothers and partners’ birth satisfaction scale (p = 0.02). Maternal satisfaction scale was affected by age [OR = 0.36, 95%CI (0.18, 0.73)], perception [OR = 0.02, 95%CI (0.001,0.09)], waiting time [OR = 0.11, 95%CI (0.001, 0.09)],visiting mode [OR = 0.01, 95%CI (0.001,0.08)], pregnancy status [OR = 0.04, 95%CI (0.01,0.33)] and fatal outcome [OR = 0.001, 95%CI (0.001,0.018)] .whereas, partners satisfaction was associated with age [OR = 0.16,95%CI (0.05 0.49)], occupational status [OR = 0.02, 95%CI (0.001, 0.24), amount of money to pay for service [OR = 2.87, 95%CI (1.07, 7.71), visiting mode of his wife [OR = 0.08, 95%CI (0.01, 0.35)], waiting time [OR = 0.12, 95%CI (0.04, 0.33)], privacy [OR = 10.61, 95%CI (3.00, 37.52)], mode of delivery of his wife [OR = 7.69, 95%CI (3.00, 19.69)]. Conclusion This finding would alert the health care system to design a client-friendly approach. It will provide insight to hospital administrators and providers in formulating a policy that would enhance the support of partners during labour and delivery process. |
topic |
Birth satisfaction scale Maternal satisfaction partner’s satisfaction |
url |
http://link.springer.com/article/10.1186/s12913-020-05079-8 |
work_keys_str_mv |
AT asefaadimasutaddese maternalandpartnerslevelofsatisfactiononthedeliveryroomserviceinuniversityofgondarreferralhospitalnorthwestethiopiaacomparativecrosssectionalstudy AT kirosterefegashaye maternalandpartnerslevelofsatisfactiononthedeliveryroomserviceinuniversityofgondarreferralhospitalnorthwestethiopiaacomparativecrosssectionalstudy AT henokdagne maternalandpartnerslevelofsatisfactiononthedeliveryroomserviceinuniversityofgondarreferralhospitalnorthwestethiopiaacomparativecrosssectionalstudy AT zewuduandualem maternalandpartnerslevelofsatisfactiononthedeliveryroomserviceinuniversityofgondarreferralhospitalnorthwestethiopiaacomparativecrosssectionalstudy |
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