Effect of Real-Time Feedback Devices on Primary Care Patient Experience Scores: A Cluster-Randomized Trial

Effect of Real-Time Feedback Devices on Primary Care Patient Experience Scores: A Cluster-Randomized Trial

Patient experience is a critical measure for ambulatory primary care, although it is unclear how to best improve patient experience scores. This study aimed to determine whether use of a real-time feedback (RTF) device improved patient experience scores in a cluster-randomized trial. The primary out...

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Bibliographic Details
Main Authors: Kaitlyn Philips DO, MSc, Nina Dadlez MD, MSc, Melissa Fazzari PhD, Shawn Samuel DO, MSc, William Southern MD, MSc, Moonseong Heo PhD, Namita Azad MPH, Michael Drasher BS, Michael L Rinke MD, PhD
Format: Article
Language:English
Published: SAGE Publishing 2021-02-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373521996957

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