The quality of health care services provided in health care centers of Khorramabad using SERVQUAL model in 2010
Background : In order to offer better services in health care centers, awareness of perception and expectations of services recipients in these centers, and determination of existing gap between these two components, have a substantial role. This study was performed to assess the quality of health c...
Main Authors: | , , , |
---|---|
Format: | Article |
Language: | fas |
Published: |
Lorestan University of Medical Science
2012-06-01
|
Series: | Yafteh |
Subjects: | |
Online Access: | http://yafte.lums.ac.ir/browse.php?a_code=A-10-1-39&slc_lang=en&sid=1 |