The quality of health care services provided in health care centers of Khorramabad using SERVQUAL model in 2010

Background : In order to offer better services in health care centers, awareness of perception and expectations of services recipients in these centers, and determination of existing gap between these two components, have a substantial role. This study was performed to assess the quality of health c...

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Bibliographic Details
Main Authors: mohammad javad tarrahi, pezhman Hamouzadeh, majid Bijanvand, behnam Lashgarara
Format: Article
Published: Lorestan University of Medical Science 2012-06-01
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