A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEY
This study aims to examine and compare the electronic government (e-government) services of Croatia, Poland and Turkey. In this study, e-government of three countries were examined with comparative case study method. A comparative case study conducted with using United Nation’s E-Government Survey 2...
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doaj-414cccf8abd1412f89e1b861f877fc732020-11-25T01:23:26ZengSocial Sciences Research SocietyInternational Journal of eBusiness and eGovernment Studies2146-07442019-12-0111215016510.34111/ijebeg.20191125A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEYZafer KILIÇ0Vildan ATEŞ1Aleksandar ERCEG2Sebastian JABLONSKI3Researcher, Istanbul Arel UniversityAsst. Prof. Dr., Ankara Yıldırım Beyazit UniversityAsst. Prof. Dr., J.J. Strossmayer University of Osijek Faculty of Economics in OsijekPh.D., Old Polish UniversityThis study aims to examine and compare the electronic government (e-government) services of Croatia, Poland and Turkey. In this study, e-government of three countries were examined with comparative case study method. A comparative case study conducted with using United Nation’s E-Government Survey 2018, academic studies, researches, reports, legal regulations and statistics. The e- Governments of the countries were examined under five headings. These were e-governments’ analysis, historical developments, legal regulations, services on the systems, users’ profiles, satisfaction surveys of the service. Firstly, the historical process of e-governments for each country was explained. Then, historical developments of e-government were explained for each country. The legal arrangements of the countries were identified. User profiles and services the countries provide were compared. As the final heading, it was inquired whether there was any satisfaction survey conducted by the countries. In the conclusion part, there will be suggestions based on the differences in e-governments of the countries.https://dergipark.org.tr/en/pub/ijebeg/issue/48530/615942E-governmentComparative analysisCroatiaPolandTurkey |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Zafer KILIÇ Vildan ATEŞ Aleksandar ERCEG Sebastian JABLONSKI |
spellingShingle |
Zafer KILIÇ Vildan ATEŞ Aleksandar ERCEG Sebastian JABLONSKI A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEY International Journal of eBusiness and eGovernment Studies E-government Comparative analysis Croatia Poland Turkey |
author_facet |
Zafer KILIÇ Vildan ATEŞ Aleksandar ERCEG Sebastian JABLONSKI |
author_sort |
Zafer KILIÇ |
title |
A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEY |
title_short |
A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEY |
title_full |
A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEY |
title_fullStr |
A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEY |
title_full_unstemmed |
A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEY |
title_sort |
comparative analysis of e-government services of crotia, poland and turkey |
publisher |
Social Sciences Research Society |
series |
International Journal of eBusiness and eGovernment Studies |
issn |
2146-0744 |
publishDate |
2019-12-01 |
description |
This study aims to examine and compare the electronic government (e-government) services of Croatia, Poland and Turkey. In this study, e-government of three countries were examined with comparative case study method. A comparative case study conducted with using United Nation’s E-Government Survey 2018, academic studies, researches, reports, legal regulations and statistics. The e- Governments of the countries were examined under five headings. These were e-governments’ analysis, historical developments, legal regulations, services on the systems, users’ profiles, satisfaction surveys of the service. Firstly, the historical process of e-governments for each country was explained. Then, historical developments of e-government were explained for each country. The legal arrangements of the countries were identified. User profiles and services the countries provide were compared. As the final heading, it was inquired whether there was any satisfaction survey conducted by the countries. In the conclusion part, there will be suggestions based on the differences in e-governments of the countries. |
topic |
E-government Comparative analysis Croatia Poland Turkey |
url |
https://dergipark.org.tr/en/pub/ijebeg/issue/48530/615942 |
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