In the Space between Employees and Clients: The Impact of Organizational Context on a Refugee Program in Sierra Leone

This paper uses a case-study approach to describe how organizational characteristics may influence program outcomes in humanitarian aid situations. Organizational structure and human resource management are discussed as organizational factors that influence the vulnerabilities of clients and employ...

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Main Author: Lakshmi Ramarajan
Format: Article
Language:English
Published: York University Libraries 2008-04-01
Series:Refuge
Online Access:https://refuge.journals.yorku.ca/index.php/refuge/article/view/21395
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spelling doaj-4650be264d394e16a627a16aa835933a2020-11-25T02:17:32ZengYork University LibrariesRefuge 0229-51131920-73362008-04-0125110.25071/1920-7336.21395In the Space between Employees and Clients: The Impact of Organizational Context on a Refugee Program in Sierra LeoneLakshmi Ramarajan This paper uses a case-study approach to describe how organizational characteristics may influence program outcomes in humanitarian aid situations. Organizational structure and human resource management are discussed as organizational factors that influence the vulnerabilities of clients and employees. Interview and archival data from a program on reintegrating refugee and internally displaced women and girl survivors of sexual violence in Sierra Leone and observations based on the author’s experience with the organization provides a relevant basis for isolating the firm as an important context within which refugee programs are embedded. https://refuge.journals.yorku.ca/index.php/refuge/article/view/21395
collection DOAJ
language English
format Article
sources DOAJ
author Lakshmi Ramarajan
spellingShingle Lakshmi Ramarajan
In the Space between Employees and Clients: The Impact of Organizational Context on a Refugee Program in Sierra Leone
Refuge
author_facet Lakshmi Ramarajan
author_sort Lakshmi Ramarajan
title In the Space between Employees and Clients: The Impact of Organizational Context on a Refugee Program in Sierra Leone
title_short In the Space between Employees and Clients: The Impact of Organizational Context on a Refugee Program in Sierra Leone
title_full In the Space between Employees and Clients: The Impact of Organizational Context on a Refugee Program in Sierra Leone
title_fullStr In the Space between Employees and Clients: The Impact of Organizational Context on a Refugee Program in Sierra Leone
title_full_unstemmed In the Space between Employees and Clients: The Impact of Organizational Context on a Refugee Program in Sierra Leone
title_sort in the space between employees and clients: the impact of organizational context on a refugee program in sierra leone
publisher York University Libraries
series Refuge
issn 0229-5113
1920-7336
publishDate 2008-04-01
description This paper uses a case-study approach to describe how organizational characteristics may influence program outcomes in humanitarian aid situations. Organizational structure and human resource management are discussed as organizational factors that influence the vulnerabilities of clients and employees. Interview and archival data from a program on reintegrating refugee and internally displaced women and girl survivors of sexual violence in Sierra Leone and observations based on the author’s experience with the organization provides a relevant basis for isolating the firm as an important context within which refugee programs are embedded.
url https://refuge.journals.yorku.ca/index.php/refuge/article/view/21395
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