Insight from Nigerian Banking Customers Discussions: A Study of Contextual Semantic Search and Twitter Sentiment Analysis

Globally, the bank is a significant financial institution that engages customers in millions daily. This financial institution helps its customers in saving their money, with withdrawals, and money transfer electronically. Despite the inevitability of these financial institutions, they are still str...

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Bibliographic Details
Main Authors: Sunday Adewale Olaleye, Joshua Muyiwa Adeegbe, Oluwaseun Alexander Dada, Yazid Bounab
Format: Article
Language:English
Published: FRUCT 2020-04-01
Series:Proceedings of the XXth Conference of Open Innovations Association FRUCT
Subjects:
Online Access:https://www.fruct.org/publications/acm26/files/Ola.pdf