ANALISIS SISTEM ANTRIAN PADA LOKET PEMBAYARAN PT. PLN (PERSERO) AREA BALI SELATAN RAYON KUTA
The purpose of the analysis of queuing systems is to find out the model and the performance of queuing system was run. The research was conducted at PT. PLN (Persero) South Bali Area Rayon Kuta and the issue raised is about the analysis of queuing systems at the payment counter. Model queue is deter...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Universitas Udayana
2012-09-01
|
Series: | E-Jurnal Matematika |
Subjects: | |
Online Access: | https://ojs.unud.ac.id/index.php/mtk/article/view/1775 |
id |
doaj-502aca58c2a04ff588938b75fa9c8eb1 |
---|---|
record_format |
Article |
spelling |
doaj-502aca58c2a04ff588938b75fa9c8eb12020-11-24T22:26:36ZengUniversitas UdayanaE-Jurnal Matematika2303-17512012-09-0110.24843/MTK.2012.v01.i01.p0021775ANALISIS SISTEM ANTRIAN PADA LOKET PEMBAYARAN PT. PLN (PERSERO) AREA BALI SELATAN RAYON KUTANGURAH GDE PRABA MARTHA0KOMANG GDE SUKARSA1I PUTU EKA NILA KENCANA2Universitas UdayanaUniversitas UdayanaUniversitas UdayanaThe purpose of the analysis of queuing systems is to find out the model and the performance of queuing system was run. The research was conducted at PT. PLN (Persero) South Bali Area Rayon Kuta and the issue raised is about the analysis of queuing systems at the payment counter. Model queue is determined based on the Kendall notation and performance of queuing systems can be determined by calculating the utilization factor. At payment counter, the queuing model used is a model (M/G/4):(GD/?/?). The performance of queuing system at payment counter of PT. PLN (Persero) South Bali Area Rayon Kuta is less effective because each servers was busy on average only between 30% – 50% of working hours so that more time unemployed servers.https://ojs.unud.ac.id/index.php/mtk/article/view/1775Queuing SystemPayment CounterQueuing Model |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
NGURAH GDE PRABA MARTHA KOMANG GDE SUKARSA I PUTU EKA NILA KENCANA |
spellingShingle |
NGURAH GDE PRABA MARTHA KOMANG GDE SUKARSA I PUTU EKA NILA KENCANA ANALISIS SISTEM ANTRIAN PADA LOKET PEMBAYARAN PT. PLN (PERSERO) AREA BALI SELATAN RAYON KUTA E-Jurnal Matematika Queuing System Payment Counter Queuing Model |
author_facet |
NGURAH GDE PRABA MARTHA KOMANG GDE SUKARSA I PUTU EKA NILA KENCANA |
author_sort |
NGURAH GDE PRABA MARTHA |
title |
ANALISIS SISTEM ANTRIAN PADA LOKET PEMBAYARAN PT. PLN (PERSERO) AREA BALI SELATAN RAYON KUTA |
title_short |
ANALISIS SISTEM ANTRIAN PADA LOKET PEMBAYARAN PT. PLN (PERSERO) AREA BALI SELATAN RAYON KUTA |
title_full |
ANALISIS SISTEM ANTRIAN PADA LOKET PEMBAYARAN PT. PLN (PERSERO) AREA BALI SELATAN RAYON KUTA |
title_fullStr |
ANALISIS SISTEM ANTRIAN PADA LOKET PEMBAYARAN PT. PLN (PERSERO) AREA BALI SELATAN RAYON KUTA |
title_full_unstemmed |
ANALISIS SISTEM ANTRIAN PADA LOKET PEMBAYARAN PT. PLN (PERSERO) AREA BALI SELATAN RAYON KUTA |
title_sort |
analisis sistem antrian pada loket pembayaran pt. pln (persero) area bali selatan rayon kuta |
publisher |
Universitas Udayana |
series |
E-Jurnal Matematika |
issn |
2303-1751 |
publishDate |
2012-09-01 |
description |
The purpose of the analysis of queuing systems is to find out the model and the performance of queuing system was run. The research was conducted at PT. PLN (Persero) South Bali Area Rayon Kuta and the issue raised is about the analysis of queuing systems at the payment counter. Model queue is determined based on the Kendall notation and performance of queuing systems can be determined by calculating the utilization factor. At payment counter, the queuing model used is a model (M/G/4):(GD/?/?). The performance of queuing system at payment counter of PT. PLN (Persero) South Bali Area Rayon Kuta is less effective because each servers was busy on average only between 30% – 50% of working hours so that more time unemployed servers. |
topic |
Queuing System Payment Counter Queuing Model |
url |
https://ojs.unud.ac.id/index.php/mtk/article/view/1775 |
work_keys_str_mv |
AT ngurahgdeprabamartha analisissistemantrianpadaloketpembayaranptplnperseroareabaliselatanrayonkuta AT komanggdesukarsa analisissistemantrianpadaloketpembayaranptplnperseroareabaliselatanrayonkuta AT iputuekanilakencana analisissistemantrianpadaloketpembayaranptplnperseroareabaliselatanrayonkuta |
_version_ |
1725752417436303360 |