Considerations for Successfully Investing in Commercial Intelligence and Knowledge Management

Recognizing the need to acquire, process, analyze, store, share, and protect information used to support decision-making and awareness of the business environment, Information Age companies may consider investing in business intelligence, competitive intelligence, and knowledge management. Howeve...

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Bibliographic Details
Main Author: Fred P. Hoffman
Format: Article
Language:English
Published: International School for Social and Business Studies 2018-06-01
Series:International Journal of Management, Knowledge and Learning
Subjects:
Online Access:http://www.issbs.si/press/ISSN/2232-5697/7_5-18.pdf
Description
Summary:Recognizing the need to acquire, process, analyze, store, share, and protect information used to support decision-making and awareness of the business environment, Information Age companies may consider investing in business intelligence, competitive intelligence, and knowledge management. However, inadequate understanding of the capabilities and limitations of these distinct disciplines can lead to unrealistic expectations; consequently, many such investments yield disappointing results. This paper provides background information, and identifies key variables that corporate leadership should take into account when contemplating an investment in one or more of these disciplines.
ISSN:2232-5107
2232-5697