Tourists' perceptions of the quality of public transportation services in the Accra metropolis: a Servqual approach
All over the world, commuters (tourists) are entreating public transport service providers to ensure that they provide quality service to their clienteles and not to be interested in only the financial gains. This study sought to examine tourists’ perception of the quality of public transportati...
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| Format: | Article |
| Language: | English |
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AfricaJournals
2013-01-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
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| Online Access: |
http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_7_24.pdf
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