Case Study on Fuzzy Blitz Quality Function Deployment
Organizations strive to develop their products in a way that fulfils customers’ requirements and increases their satisfaction. The traditional Quality Function Deployment (QFD) is a popular technique for that purpose but it has some drawbacks. To tackle these drawbacks, the researchers will implemen...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
IEREK Press
2018-12-01
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Series: | ARCHive-SR |
Online Access: | https://press.ierek.com/index.php/ARChive/article/view/366 |
Summary: | Organizations strive to develop their products in a way that fulfils customers’ requirements and increases their satisfaction. The traditional Quality Function Deployment (QFD) is a popular technique for that purpose but it has some drawbacks. To tackle these drawbacks, the researchers will implement Blitz QFD a modern model of the traditional one and integrate it with fuzzy logic through a case study on the development of a cargo tricycle. This model provides a leaner approach that captures the most critical requirements of customers in order to implement them and provides more reasonable values as a result of using fuzzy logic. |
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ISSN: | 2537-0154 2537-0162 |