Heuristics Considering UX and Quality Criteria for Heuristics

Heuristic evaluation is a cheap tool with which one can take qualitative measures of a product’s usability. However, since the methodology was first presented, the User Experience (UX) has become more popular but the heuristics have remained the same. In this paper, we analyse the current state of h...

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Bibliographic Details
Main Authors: Frederik Bader, Eva Maria Schön, Jörg Thomaschewski
Format: Article
Language:English
Published: Universidad Internacional de La Rioja (UNIR) 2017-12-01
Series:International Journal of Interactive Multimedia and Artificial Intelligence
Subjects:
HCI
Online Access:http://www.ijimai.org/journal/node/1684
Description
Summary:Heuristic evaluation is a cheap tool with which one can take qualitative measures of a product’s usability. However, since the methodology was first presented, the User Experience (UX) has become more popular but the heuristics have remained the same. In this paper, we analyse the current state of heuristic evaluation in terms of heuristics for measuring the UX. To do so, we carried out a literature review. In addition, we had a look at different heuristics and mapped them with the UX dimensions of the User Experience Questionnaire (UEQ). Moreover, we proposed a quality model for heuristic evaluation and a list of quality criteria for heuristics.
ISSN:1989-1660
1989-1660