Quality Improvement of Industrial Products Bungo Mayang to Customer Satisfaction with The Kano Model Approach
The abundance of the home industry appeared in the Batusangkar requires home industry Bungo Mayang should retain the factors that affect the quality of the product so that it can continue to exist and remains sought after by the public. This research aims to identify the attribute customer needs to...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2018-01-01
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| Series: | MATEC Web of Conferences |
| Online Access: | https://doi.org/10.1051/matecconf/201824803017 |