Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy
Applying the conservation of resource resources theory and the self-efficacy theory, this study investigates the relationship between supervisor incivility, self-efficacy, cynicism and the job embeddedness of employees in the hotel industry. The role of self-efficacy, as an important variable that m...
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doaj-631b0355e40442edbce438f4c45d08672020-11-25T01:41:10ZengUniversitas Gadjah MadaGadjah Mada International Journal of Business1411-11282338-72382019-12-0121333035210.22146/gamaijb.3964726001Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacyUJU VIOLET ALOLA0Simplice A Asongu1Andrew Adewale Alola2Uju Violet Alola Faculty of Economics, Administrative and Social Sciences, Department of Tourism Guidance, Istanbul Gelisim University, Istanbul Turkey E-mail- uvalola@gelisim.edu.tr School of Economics and Management, South Ural State University, Lenin prospect 76, Chelyabinsk, 454080, Russian FederationAfrican Governance and Development Institute, P.O Box 8413, Yaoundé, Cameroon.Department of Financial Technologies, South Ural State University, Lenin prospect 76, Chelyabinsk, 454080, Russian FederationApplying the conservation of resource resources theory and the self-efficacy theory, this study investigates the relationship between supervisor incivility, self-efficacy, cynicism and the job embeddedness of employees in the hotel industry. The role of self-efficacy, as an important variable that mediates the relationship between the predictor and the criterion variable, is significantly evaluated. A non-probability sampling technique was used to collect 245 questionnaires from frontline employees of five and four-star hotels in Nigeria. The findings reveal that supervisor incivility has a negative effect on self-efficacy and a positive effect on cynicism, and that self-efficacy negatively affects cynicism. There was no significant relationship with job embeddedness in the study. Importantly, the investigation establishes that self-efficacy is a mediating variable between supervisor incivility and cynicism. The study noted the importance of adopting a policy that introduces periodic seminars and professional training for both employees and supervisors, as a means for curbing incivility and cynicism. The study concludes with theoretical and practical implications, leaving room for further investigationhttps://jurnal.ugm.ac.id/gamaijb/article/view/39647supervisor incivilitycynicismself-efficacyjob embeddednessnigeria. |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
UJU VIOLET ALOLA Simplice A Asongu Andrew Adewale Alola |
spellingShingle |
UJU VIOLET ALOLA Simplice A Asongu Andrew Adewale Alola Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy Gadjah Mada International Journal of Business supervisor incivility cynicism self-efficacy job embeddedness nigeria. |
author_facet |
UJU VIOLET ALOLA Simplice A Asongu Andrew Adewale Alola |
author_sort |
UJU VIOLET ALOLA |
title |
Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy |
title_short |
Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy |
title_full |
Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy |
title_fullStr |
Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy |
title_full_unstemmed |
Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy |
title_sort |
linking supervisor incivility with job embeddedness and cynicism: the mediating role of employee self-efficacy |
publisher |
Universitas Gadjah Mada |
series |
Gadjah Mada International Journal of Business |
issn |
1411-1128 2338-7238 |
publishDate |
2019-12-01 |
description |
Applying the conservation of resource resources theory and the self-efficacy theory, this study investigates the relationship between supervisor incivility, self-efficacy, cynicism and the job embeddedness of employees in the hotel industry. The role of self-efficacy, as an important variable that mediates the relationship between the predictor and the criterion variable, is significantly evaluated. A non-probability sampling technique was used to collect 245 questionnaires from frontline employees of five and four-star hotels in Nigeria. The findings reveal that supervisor incivility has a negative effect on self-efficacy and a positive effect on cynicism, and that self-efficacy negatively affects cynicism. There was no significant relationship with job embeddedness in the study. Importantly, the investigation establishes that self-efficacy is a mediating variable between supervisor incivility and cynicism. The study noted the importance of adopting a policy that introduces periodic seminars and professional training for both employees and supervisors, as a means for curbing incivility and cynicism. The study concludes with theoretical and practical implications, leaving room for further investigation |
topic |
supervisor incivility cynicism self-efficacy job embeddedness nigeria. |
url |
https://jurnal.ugm.ac.id/gamaijb/article/view/39647 |
work_keys_str_mv |
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