g4c2c: A Model for Citizen Engagement at Arms’ Length from Government
The recognition that Web 2.0 applications and social media sites will strengthen and improve interaction between governments and citizens has resulted in a global push into new e-democracy or Government 2.0 spaces. These typically follow government-to-citizen (g2c) or citizen-to-citizen (c2c) model...
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Danube-University Krems
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doaj-64f24e2327bb458685d3fb80a0d9c1832020-11-25T01:21:13ZengDanube-University KremsJeDEM - eJournal of eDemocracy & Open Government2075-95172011-03-013110.29379/jedem.v3i1.4737g4c2c: A Model for Citizen Engagement at Arms’ Length from GovernmentAxel Bruns0Adam Swift1ARC Centre of Excellence for Creative Industries and Innovation (http://cci.edu.au/) Queensland University of TechnologyCreative Industries Faculty Queensland University of Technology The recognition that Web 2.0 applications and social media sites will strengthen and improve interaction between governments and citizens has resulted in a global push into new e-democracy or Government 2.0 spaces. These typically follow government-to-citizen (g2c) or citizen-to-citizen (c2c) models, but both these approaches are problematic: g2c is often concerned more with service delivery to citizens as clients, or exists to make a show of ‘listening to the public’ rather than to genuinely source citizen ideas for government policy, while c2c often takes place without direct government participation and therefore cannot ensure that the outcomes of citizen deliberations are accepted into the government policy-making process. Building on recent examples of Australian Government 2.0 initiatives, we suggest a new approach based on government support for citizen-to-citizen engagement, or g4c2c, as a workable compromise, and suggest that public service broadcasters should play a key role in facilitating this model of citizen engagement. https://jedem.org/index.php/jedem/article/view/47e-democracye-governmentg2cc2cg4c2ccollaboration |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Axel Bruns Adam Swift |
spellingShingle |
Axel Bruns Adam Swift g4c2c: A Model for Citizen Engagement at Arms’ Length from Government JeDEM - eJournal of eDemocracy & Open Government e-democracy e-government g2c c2c g4c2c collaboration |
author_facet |
Axel Bruns Adam Swift |
author_sort |
Axel Bruns |
title |
g4c2c: A Model for Citizen Engagement at Arms’ Length from Government |
title_short |
g4c2c: A Model for Citizen Engagement at Arms’ Length from Government |
title_full |
g4c2c: A Model for Citizen Engagement at Arms’ Length from Government |
title_fullStr |
g4c2c: A Model for Citizen Engagement at Arms’ Length from Government |
title_full_unstemmed |
g4c2c: A Model for Citizen Engagement at Arms’ Length from Government |
title_sort |
g4c2c: a model for citizen engagement at arms’ length from government |
publisher |
Danube-University Krems |
series |
JeDEM - eJournal of eDemocracy & Open Government |
issn |
2075-9517 |
publishDate |
2011-03-01 |
description |
The recognition that Web 2.0 applications and social media sites will strengthen and improve interaction between governments and citizens has resulted in a global push into new e-democracy or Government 2.0 spaces. These typically follow government-to-citizen (g2c) or citizen-to-citizen (c2c) models, but both these approaches are problematic: g2c is often concerned more with service delivery to citizens as clients, or exists to make a show of ‘listening to the public’ rather than to genuinely source citizen ideas for government policy, while c2c often takes place without direct government participation and therefore cannot ensure that the outcomes of citizen deliberations are accepted into the government policy-making process. Building on recent examples of Australian Government 2.0 initiatives, we suggest a new approach based on government support for citizen-to-citizen engagement, or g4c2c, as a workable compromise, and suggest that public service broadcasters should play a key role in facilitating this model of citizen engagement.
|
topic |
e-democracy e-government g2c c2c g4c2c collaboration |
url |
https://jedem.org/index.php/jedem/article/view/47 |
work_keys_str_mv |
AT axelbruns g4c2camodelforcitizenengagementatarmslengthfromgovernment AT adamswift g4c2camodelforcitizenengagementatarmslengthfromgovernment |
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