Çalışma Yaşamında Duygusal Emek: Bir Ölçek Uyarlama Çalışması(Emotional Labor in Work Life: A Study of Scale Adaptation)
This study includes the adaptation of the Emotional Labor Scale developed by Diefendorff et al. (2005) to the Turkish language, and the findings about its reliability and validity values. The study has been carried out on the data from two different samples (n=152, n=273). The results showed that t...
Main Authors: | , |
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Format: | Article |
Language: | deu |
Published: |
Celal Bayar University
2012-01-01
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Series: | Yönetim ve Ekonomi |
Subjects: | |
Online Access: | http://www2.bayar.edu.tr/yonetimekonomi/dergi/pdf/C19S12012/77_90.pdf |