Teaching the Emergency Department Patient Experience: Needs Assessment from the CORDEM Task Force

Teaching the Emergency Department Patient Experience: Needs Assessment from the CORDEM Task Force

Since the creation of HCAHPS Patient Satisfaction (PS) scores, Patient Experience (PE) has become a metric that can profoundly affect the fiscal balance of hospital systems, reputation of entire departments and welfare of individual physicians. While government and hospital mandates demonstrate t...

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Bibliographic Details
Main Authors: London, Kory S, Druck, Jeffrey, Silver, Matthew, Finefrock, Douglas
Format: Article
Language:English
Published: eScholarship Publishing, University of California 2017-01-01
Series:Western Journal of Emergency Medicine
Subjects:
Patient Experience
Patient Satisfaction
GME
Residency Education
Online Access:http://escholarship.org/uc/item/1b45z8xz

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