The impact of heavy nurse workload and patient/family complaints on workplace violence: An application of human factors framework
Abstract Aim To examine the relationships between workload factors at different systems levels (unit level, job level and task level), patients/family complaints and nurse reports of patient violence towards them using a human factors framework. Design This is a secondary analysis of cross‐sectional...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2020-05-01
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| Series: | Nursing Open |
| Subjects: | |
| Online Access: | https://doi.org/10.1002/nop2.444 |