The relevance of relationship marketing model for hair salon’s competitiveness: a theoretical perspective
Relationship marketing (RM) concept seems to be best understood and embraced more by big business, while amongst myriad of small businesses it seems less prominent. This paper explores the need for RM as a determinant to hair salon’s competitiveness and growth. Hair industry in SA is declared a mult...
Main Authors: | Edmund O. Amoakoh, Matsidiso N. Naong |
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Format: | Article |
Language: | English |
Published: |
LLC "CPC "Business Perspectives"
2017-03-01
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Series: | Problems and Perspectives in Management |
Subjects: | |
Online Access: | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/8196/PPM_2017_01_Amoakoh.pdf |
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