Using Geotagged Social Media Data to Explore Sentiment Changes in Tourist Flow: A Spatiotemporal Analytical Framework
<b> </b>Understanding sentiment changes in tourist flow is critical in designing exciting experiences for tourists and promoting sustainable tourism development. This paper proposes a novel analytical framework to investigate the tourist sentiment changes between different attractions ba...
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doaj-6cd106d6eb334082b5cfbf87a75fcf752021-03-04T00:07:26ZengMDPI AGISPRS International Journal of Geo-Information2220-99642021-03-011013513510.3390/ijgi10030135Using Geotagged Social Media Data to Explore Sentiment Changes in Tourist Flow: A Spatiotemporal Analytical FrameworkWei Jiang0Zhengan Xiong1Qin Su2Yi Long3Xiaoqing Song4Peng Sun5School of Geography and Tourism, Anhui Normal University, Wuhu 241003, ChinaSchool of Geography and Tourism, Anhui Normal University, Wuhu 241003, ChinaSchool of Geography and Tourism, Anhui Normal University, Wuhu 241003, ChinaKey Laboratory of Virtual Geographic Environment, Nanjing Normal University, Nanjing 210023, ChinaKey Laboratory of Virtual Geographic Environment, Nanjing Normal University, Nanjing 210023, ChinaSchool of Geography and Tourism, Anhui Normal University, Wuhu 241003, China<b> </b>Understanding sentiment changes in tourist flow is critical in designing exciting experiences for tourists and promoting sustainable tourism development. This paper proposes a novel analytical framework to investigate the tourist sentiment changes between different attractions based on geotagged social media data. Our framework mainly focuses on visualizing the detailed sentiment changes of tourists and exploring the valuable spatiotemporal pattern of the sentiment changes in tourist flow. The tourists were first identified from social media users. Then, we accurately evaluated the tourist sentiment by constructing a Chinese sentiment dictionary, grammatical rule, and sentiment score. Based on the location information of social media data, we built and visualized the tourist flow network. Last, to further reveal the impact of attractions on the sentiment of tourist flow, the positive and negative sentiment profiles were generated by mining social media texts. We took Beijing, a famous tourist destination in China, as a case study. Our results revealed the following: (1) the temporal trend of tourist sentiment has seasonal characteristics and is significantly influenced by government control policies against COVID-19; (2) due to the impact of the attraction’s historical background, some tourist flows with highly decreased sentiment strength are linked to attractions; (3) on the long journey to the attraction, the sentiment strength of tourists decreases; and (4) bad traffic conditions can significantly decrease tourist sentiment. This study highlights the methodological implications of visualizing sentiment changes during collective tourist movement and provides comprehensive insight into the spatiotemporal pattern of tourist sentiment.https://www.mdpi.com/2220-9964/10/3/135tourist flowsentiment changespatiotemporal analysisgeotagged social media data |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Wei Jiang Zhengan Xiong Qin Su Yi Long Xiaoqing Song Peng Sun |
spellingShingle |
Wei Jiang Zhengan Xiong Qin Su Yi Long Xiaoqing Song Peng Sun Using Geotagged Social Media Data to Explore Sentiment Changes in Tourist Flow: A Spatiotemporal Analytical Framework ISPRS International Journal of Geo-Information tourist flow sentiment change spatiotemporal analysis geotagged social media data |
author_facet |
Wei Jiang Zhengan Xiong Qin Su Yi Long Xiaoqing Song Peng Sun |
author_sort |
Wei Jiang |
title |
Using Geotagged Social Media Data to Explore Sentiment Changes in Tourist Flow: A Spatiotemporal Analytical Framework |
title_short |
Using Geotagged Social Media Data to Explore Sentiment Changes in Tourist Flow: A Spatiotemporal Analytical Framework |
title_full |
Using Geotagged Social Media Data to Explore Sentiment Changes in Tourist Flow: A Spatiotemporal Analytical Framework |
title_fullStr |
Using Geotagged Social Media Data to Explore Sentiment Changes in Tourist Flow: A Spatiotemporal Analytical Framework |
title_full_unstemmed |
Using Geotagged Social Media Data to Explore Sentiment Changes in Tourist Flow: A Spatiotemporal Analytical Framework |
title_sort |
using geotagged social media data to explore sentiment changes in tourist flow: a spatiotemporal analytical framework |
publisher |
MDPI AG |
series |
ISPRS International Journal of Geo-Information |
issn |
2220-9964 |
publishDate |
2021-03-01 |
description |
<b> </b>Understanding sentiment changes in tourist flow is critical in designing exciting experiences for tourists and promoting sustainable tourism development. This paper proposes a novel analytical framework to investigate the tourist sentiment changes between different attractions based on geotagged social media data. Our framework mainly focuses on visualizing the detailed sentiment changes of tourists and exploring the valuable spatiotemporal pattern of the sentiment changes in tourist flow. The tourists were first identified from social media users. Then, we accurately evaluated the tourist sentiment by constructing a Chinese sentiment dictionary, grammatical rule, and sentiment score. Based on the location information of social media data, we built and visualized the tourist flow network. Last, to further reveal the impact of attractions on the sentiment of tourist flow, the positive and negative sentiment profiles were generated by mining social media texts. We took Beijing, a famous tourist destination in China, as a case study. Our results revealed the following: (1) the temporal trend of tourist sentiment has seasonal characteristics and is significantly influenced by government control policies against COVID-19; (2) due to the impact of the attraction’s historical background, some tourist flows with highly decreased sentiment strength are linked to attractions; (3) on the long journey to the attraction, the sentiment strength of tourists decreases; and (4) bad traffic conditions can significantly decrease tourist sentiment. This study highlights the methodological implications of visualizing sentiment changes during collective tourist movement and provides comprehensive insight into the spatiotemporal pattern of tourist sentiment. |
topic |
tourist flow sentiment change spatiotemporal analysis geotagged social media data |
url |
https://www.mdpi.com/2220-9964/10/3/135 |
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