Affordability of IBM Cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-making
Background: Business intelligence (BI) tools are generally associated with organisations that have resources to purchase and implement these tools. Evidences abound regarding the correlation between BI tools and improved business decision-making. This study’s unit of analysis is affordability as a f...
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doaj-6d0ffcccbd8a411ca3179f16da40973f2021-04-21T11:59:53ZengAOSISSouth African Journal of Information Management2078-18651560-683X2021-03-01231e1e910.4102/sajim.v23i1.1291674Affordability of IBM Cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-makingTshepo Magoma0Sithembiso Khumalo1Tanya Du Plessis2Department of Information and Knowledge Management, School of Consumer Intelligence and Information Systems, College of Business and Economics, University of Johannesburg, Auckland ParkDepartment of Information and Knowledge Management, School of Consumer Intelligence and Information Systems, College of Business and Economics, University of Johannesburg, Auckland ParkDepartment of Information and Knowledge Management, School of Consumer Intelligence and Information Systems, College of Business and Economics, University of Johannesburg, Auckland ParkBackground: Business intelligence (BI) tools are generally associated with organisations that have resources to purchase and implement these tools. Evidences abound regarding the correlation between BI tools and improved business decision-making. This study’s unit of analysis is affordability as a feature of IBM Cognos making it suitable for small-and medium-sized enterprises (SMEs). Objective: The research aim was to identify the fundamental features of IBM Cognos which would address decision-making needs of SMEs. The objective was to determine the significance of BI tool features by means of identifying affordable features suitable for SMEs’ decision-making. Method: Quantitative research design and a deductive approach were best suited for assessing the fundamental features of IBM Cognos for SMEs’ decision-making needs. The signification framework variables, such as presumed, prized and perceived value of BI tool features, were quantified and measured using statistical analysis tools. A non-probability convenience sampling technique was used with a sample size of 200, that is, 80 BI consultants, 60 SME BI developers and 60 SME managers. Results: Affordable key features of BI tools in the context of SMEs’ business decision-making include consistency and comfort, intuitive interface, avoiding impulsivity, cost effectiveness, availability of information, best programmed visualisations, reporting quickly and easily and financial decision-making. Conclusion: The signification framework’s presumed, prized and perceived value indicators link affordable BI tool features to the consistency of the decision-making process and present an alternative view of affordability. An intuitive interface relates to convenience and ease of authoring content, designing, building and securing reports to the SME, which helps in improving consistent decision-making.https://sajim.co.za/index.php/sajim/article/view/1291business intelligencebibi toolsibm cognossmall- and medium-sized enterprises (smes)decision-making. |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Tshepo Magoma Sithembiso Khumalo Tanya Du Plessis |
spellingShingle |
Tshepo Magoma Sithembiso Khumalo Tanya Du Plessis Affordability of IBM Cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-making South African Journal of Information Management business intelligence bi bi tools ibm cognos small- and medium-sized enterprises (smes) decision-making. |
author_facet |
Tshepo Magoma Sithembiso Khumalo Tanya Du Plessis |
author_sort |
Tshepo Magoma |
title |
Affordability of IBM Cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-making |
title_short |
Affordability of IBM Cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-making |
title_full |
Affordability of IBM Cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-making |
title_fullStr |
Affordability of IBM Cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-making |
title_full_unstemmed |
Affordability of IBM Cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-making |
title_sort |
affordability of ibm cognos business intelligence tool features suitable for small-and medium-sized enterprises’ decision-making |
publisher |
AOSIS |
series |
South African Journal of Information Management |
issn |
2078-1865 1560-683X |
publishDate |
2021-03-01 |
description |
Background: Business intelligence (BI) tools are generally associated with organisations that have resources to purchase and implement these tools. Evidences abound regarding the correlation between BI tools and improved business decision-making. This study’s unit of analysis is affordability as a feature of IBM Cognos making it suitable for small-and medium-sized enterprises (SMEs).
Objective: The research aim was to identify the fundamental features of IBM Cognos which would address decision-making needs of SMEs. The objective was to determine the significance of BI tool features by means of identifying affordable features suitable for SMEs’ decision-making.
Method: Quantitative research design and a deductive approach were best suited for assessing the fundamental features of IBM Cognos for SMEs’ decision-making needs. The signification framework variables, such as presumed, prized and perceived value of BI tool features, were
quantified and measured using statistical analysis tools. A non-probability convenience sampling technique was used with a sample size of 200, that is, 80 BI consultants, 60 SME BI developers and 60 SME managers.
Results: Affordable key features of BI tools in the context of SMEs’ business decision-making include consistency and comfort, intuitive interface, avoiding impulsivity, cost effectiveness, availability of information, best programmed visualisations, reporting quickly and easily and financial decision-making.
Conclusion: The signification framework’s presumed, prized and perceived value indicators link affordable BI tool features to the consistency of the decision-making process and present an alternative view of affordability. An intuitive interface relates to convenience and ease of authoring content, designing, building and securing reports to the SME, which helps in
improving consistent decision-making. |
topic |
business intelligence bi bi tools ibm cognos small- and medium-sized enterprises (smes) decision-making. |
url |
https://sajim.co.za/index.php/sajim/article/view/1291 |
work_keys_str_mv |
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