Building Trust: Communication and Subordinate Trust in Public Organizations
<p>This research explores how communication strategies of supervisors in public organizations influence subordinates’ trust in their supervisors and organization. At present, little public administration research has explored how the pattern of communication influences subordinates’ trust in t...
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Babes Bolyai University
2013-02-01
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Online Access: | https://rtsa.ro/tras/index.php/tras/article/view/118 |
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doaj-6d12075bfe534cd8ac0dde9bb6d2eaa22021-06-30T05:52:00ZengBabes Bolyai UniversityTransylvanian Review of Administrative Sciences1842-28452013-02-01938158179134Building Trust: Communication and Subordinate Trust in Public OrganizationsGreg PORUMBESCU0Jungho PARK1Peter OOMSELS2Assistant Professor, Department of Public Administration, Myongji University, Seoul, South KoreaPhD Candidate, Graduate School of Public and International Affairs, University of Pittsburgh, Pennsylvania, USPhD Candidate, Public Management Institute, KU Leuven, Belgium<p>This research explores how communication strategies of supervisors in public organizations influence subordinates’ trust in their supervisors and organization. At present, little public administration research has explored how the pattern of communication influences subordinates’ trust in their supervisors or organization (vertical trust), in detail. As such, this research constructs a conceptual framework of how supervisors’ communication with subordinates can affect vertical trust in public organizations. Using 2010 US Federal Employee Viewpoint Survey Data, this research uses structural equation modeling to empirically assess the aforementioned framework. The broad conclusion drawn is that interpersonal communication strategies are most effective in building vertical trust in public organizations.</p>https://rtsa.ro/tras/index.php/tras/article/view/118organizational trustorganizational behaviorcommunicationpublic organizations. |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Greg PORUMBESCU Jungho PARK Peter OOMSELS |
spellingShingle |
Greg PORUMBESCU Jungho PARK Peter OOMSELS Building Trust: Communication and Subordinate Trust in Public Organizations Transylvanian Review of Administrative Sciences organizational trust organizational behavior communication public organizations. |
author_facet |
Greg PORUMBESCU Jungho PARK Peter OOMSELS |
author_sort |
Greg PORUMBESCU |
title |
Building Trust: Communication and Subordinate Trust in Public Organizations |
title_short |
Building Trust: Communication and Subordinate Trust in Public Organizations |
title_full |
Building Trust: Communication and Subordinate Trust in Public Organizations |
title_fullStr |
Building Trust: Communication and Subordinate Trust in Public Organizations |
title_full_unstemmed |
Building Trust: Communication and Subordinate Trust in Public Organizations |
title_sort |
building trust: communication and subordinate trust in public organizations |
publisher |
Babes Bolyai University |
series |
Transylvanian Review of Administrative Sciences |
issn |
1842-2845 |
publishDate |
2013-02-01 |
description |
<p>This research explores how communication strategies of supervisors in public organizations influence subordinates’ trust in their supervisors and organization. At present, little public administration research has explored how the pattern of communication influences subordinates’ trust in their supervisors or organization (vertical trust), in detail. As such, this research constructs a conceptual framework of how supervisors’ communication with subordinates can affect vertical trust in public organizations. Using 2010 US Federal Employee Viewpoint Survey Data, this research uses structural equation modeling to empirically assess the aforementioned framework. The broad conclusion drawn is that interpersonal communication strategies are most effective in building vertical trust in public organizations.</p> |
topic |
organizational trust organizational behavior communication public organizations. |
url |
https://rtsa.ro/tras/index.php/tras/article/view/118 |
work_keys_str_mv |
AT gregporumbescu buildingtrustcommunicationandsubordinatetrustinpublicorganizations AT junghopark buildingtrustcommunicationandsubordinatetrustinpublicorganizations AT peteroomsels buildingtrustcommunicationandsubordinatetrustinpublicorganizations |
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