Co-Design Process of a Virtual Community of Practice for the Empowerment of People with Ischemic Heart Disease
Introduction: Virtual Communities of Practices (vCoP) offer patients the possibility to interact and share tools and knowledge necessary for their empowerment. This paper describes the co-design process of a vCoP for the empowerment of people with ischemic heart disease (IHD). Methods: We used a mod...
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2020-11-01
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Online Access: | https://www.ijic.org/articles/5514 |
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doaj-6dd23b29cc8e4d7c946fd2e96d98614e2020-12-10T13:35:12ZengUbiquity PressInternational Journal of Integrated Care1568-41562020-11-0120410.5334/ijic.55144863Co-Design Process of a Virtual Community of Practice for the Empowerment of People with Ischemic Heart DiseaseAna Toledo-Chávarri0Vanesa Ramos-García1Débora Koatz2Alezandra Torres-Castaño3Lilisbeth Perestelo-Pérez4Ana Belén Ramírez-Puerta5María-Eugenia Tello-Bernabé6Juan-Manuel García-García7Javier García-García8Valeria Pacheco-Huergo9Carola Orrego10Ana Isabel González-González11e-mpodera group12Fundación Canaria Instituto de Investigación Sanitaria de Canarias (FIISC), Tenerife; Red de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC)Fundación Canaria Instituto de Investigación Sanitaria de Canarias (FIISC), TenerifeRed de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC); Avedis Donabedian Research Institute (FAD), Barcelona; Universitat Autónoma de Barcelona, BarcelonaFundación Canaria Instituto de Investigación Sanitaria de Canarias (FIISC), TenerifeRed de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC); Servicio de Evaluación y Planificación del Servicio Canario de la Salud, TenerifeUnidad de Apoyo Técnico, Gerencia Asistencial de Atención Primaria, Servicio Madrileño de Salud, MadridRed de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC); Gerencia Asistencial de Atención Primaria, Servicio Madrileño de Salud, MadridGerencia Asistencial de Atención Primaria, Servicio Madrileño de Salud, MadridUnidad de Calidad y Seguridad del Paciente. Hospital Universitario Nuestra Señora de Candelaria, Tenerife, CanariasAvedis Donabedian Research Institute (FAD), Barcelona; Centro de Atención Primaria Turó, Instituto Catalán de la Salud, BarcelonaRed de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC); Avedis Donabedian Research Institute (FAD), Barcelona; Universitat Autónoma de Barcelona, BarcelonaRed de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC); Gerencia Asistencial de Atención Primaria, Servicio Madrileño de Salud, Madrid, ES; Institute of General Practice, Goethe University, Frankfurt Introduction: Virtual Communities of Practices (vCoP) offer patients the possibility to interact and share tools and knowledge necessary for their empowerment. This paper describes the co-design process of a vCoP for the empowerment of people with ischemic heart disease (IHD). Methods: We used a modified experience-based design approach to co-design the vCoP in collaboration with people with IHD and health professionals consisting of two phases: exploratory and development phase. Data collection techniques included listening labs, workshops, and online participation. Results: Twenty-five people with IHD and ten health professionals participated. Experiences and needs for empowerment in IHD were identified in the exploratory phase allowing for the development of a Patient Journey Map. In the development phase, people with IHD prioritized needs to be addressed by the vCoP content framework in addition to content proposals. Discussion: The Patient Journey Map helped to easily visualize the empowerment needs of people with IHD and it might be transferable for the development of other people-centred interventions. The co-design process also allowed the development of training materials adapted to the priorities of people with IHD. Conclusion: A people-centred co-design process of a vCoP may facilitate the empowerment of people with IHD.https://www.ijic.org/articles/5514empowermentvirtual communities of practicesischemic heart diseasepatient centred careconsumer involvementco-design |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Ana Toledo-Chávarri Vanesa Ramos-García Débora Koatz Alezandra Torres-Castaño Lilisbeth Perestelo-Pérez Ana Belén Ramírez-Puerta María-Eugenia Tello-Bernabé Juan-Manuel García-García Javier García-García Valeria Pacheco-Huergo Carola Orrego Ana Isabel González-González e-mpodera group |
spellingShingle |
Ana Toledo-Chávarri Vanesa Ramos-García Débora Koatz Alezandra Torres-Castaño Lilisbeth Perestelo-Pérez Ana Belén Ramírez-Puerta María-Eugenia Tello-Bernabé Juan-Manuel García-García Javier García-García Valeria Pacheco-Huergo Carola Orrego Ana Isabel González-González e-mpodera group Co-Design Process of a Virtual Community of Practice for the Empowerment of People with Ischemic Heart Disease International Journal of Integrated Care empowerment virtual communities of practices ischemic heart disease patient centred care consumer involvement co-design |
author_facet |
Ana Toledo-Chávarri Vanesa Ramos-García Débora Koatz Alezandra Torres-Castaño Lilisbeth Perestelo-Pérez Ana Belén Ramírez-Puerta María-Eugenia Tello-Bernabé Juan-Manuel García-García Javier García-García Valeria Pacheco-Huergo Carola Orrego Ana Isabel González-González e-mpodera group |
author_sort |
Ana Toledo-Chávarri |
title |
Co-Design Process of a Virtual Community of Practice for the Empowerment of People with Ischemic Heart Disease |
title_short |
Co-Design Process of a Virtual Community of Practice for the Empowerment of People with Ischemic Heart Disease |
title_full |
Co-Design Process of a Virtual Community of Practice for the Empowerment of People with Ischemic Heart Disease |
title_fullStr |
Co-Design Process of a Virtual Community of Practice for the Empowerment of People with Ischemic Heart Disease |
title_full_unstemmed |
Co-Design Process of a Virtual Community of Practice for the Empowerment of People with Ischemic Heart Disease |
title_sort |
co-design process of a virtual community of practice for the empowerment of people with ischemic heart disease |
publisher |
Ubiquity Press |
series |
International Journal of Integrated Care |
issn |
1568-4156 |
publishDate |
2020-11-01 |
description |
Introduction: Virtual Communities of Practices (vCoP) offer patients the possibility to interact and share tools and knowledge necessary for their empowerment. This paper describes the co-design process of a vCoP for the empowerment of people with ischemic heart disease (IHD). Methods: We used a modified experience-based design approach to co-design the vCoP in collaboration with people with IHD and health professionals consisting of two phases: exploratory and development phase. Data collection techniques included listening labs, workshops, and online participation. Results: Twenty-five people with IHD and ten health professionals participated. Experiences and needs for empowerment in IHD were identified in the exploratory phase allowing for the development of a Patient Journey Map. In the development phase, people with IHD prioritized needs to be addressed by the vCoP content framework in addition to content proposals. Discussion: The Patient Journey Map helped to easily visualize the empowerment needs of people with IHD and it might be transferable for the development of other people-centred interventions. The co-design process also allowed the development of training materials adapted to the priorities of people with IHD. Conclusion: A people-centred co-design process of a vCoP may facilitate the empowerment of people with IHD. |
topic |
empowerment virtual communities of practices ischemic heart disease patient centred care consumer involvement co-design |
url |
https://www.ijic.org/articles/5514 |
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