MODERATOR ROLE OF THE CONSEQUENCES IN THE RELATIONSHIP BETWEEN TRUST AND ITS ANTECEDENTS AND CONSEQUENCES

<p>Individuals in their day-to-day are demanded to make choices in contexts of services with mild and severe<br />consequences. Decisions with severe consequences are difficult situations where choices are dilemmas that<br />cause stress and severe emotional reactions (botti et al,...

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Bibliographic Details
Main Authors: Mellina da Silva Tertes, Cristiane Pizzutti dos Santos
Format: Article
Language:Portuguese
Published: Emerald Publishing 2015-08-01
Series:REGE Revista de Gestão
Subjects:
Online Access:http://www.revistas.usp.br/rege/article/view/102657

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