Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category
The Malcolm Baldrige National Quality Award is the nation’s highest quality award. The application and review process is outlined in this work. The objective of this study was to examine the five previous winners in the Manufacturing category and to establish a firm conclusion about the award’s impa...
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doaj-71d21d38c61e4662a492269c33ac43be2020-11-24T23:06:23ZengUniversidad Alberto HurtadoJournal of Technology Management & Innovation0718-27242009-05-014113414210.4067/S0718-27242009000100012469Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing CategoryBrian Cazzell0Jeffrey M Ulmer1University of Central MissouriUniversity of Central MissouriThe Malcolm Baldrige National Quality Award is the nation’s highest quality award. The application and review process is outlined in this work. The objective of this study was to examine the five previous winners in the Manufacturing category and to establish a firm conclusion about the award’s impact. The impact of the award was examined in several categories including financial performance, market share, and employee productivity. This study explored the accomplishments of each company and compared the common factors they shared with one another. It was found that all five companies experienced tremendous financial growth on average of 100% in either sales or revenue as a result of their dedication to quality which ultimately led to winning the MBNQA.http://www.jotmi.org/index.php/GT/article/view/470Malcolm Baldrige National Quality AwardMBNQAmanufacturingaward impact. |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Brian Cazzell Jeffrey M Ulmer |
spellingShingle |
Brian Cazzell Jeffrey M Ulmer Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category Journal of Technology Management & Innovation Malcolm Baldrige National Quality Award MBNQA manufacturing award impact. |
author_facet |
Brian Cazzell Jeffrey M Ulmer |
author_sort |
Brian Cazzell |
title |
Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category |
title_short |
Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category |
title_full |
Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category |
title_fullStr |
Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category |
title_full_unstemmed |
Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category |
title_sort |
measuring excellence: a closer look at malcolm baldrige national quality award winners in the manufacturing category |
publisher |
Universidad Alberto Hurtado |
series |
Journal of Technology Management & Innovation |
issn |
0718-2724 |
publishDate |
2009-05-01 |
description |
The Malcolm Baldrige National Quality Award is the nation’s highest quality award. The application and review process is outlined in this work. The objective of this study was to examine the five previous winners in the Manufacturing category and to establish a firm conclusion about the award’s impact. The impact of the award was examined in several categories including financial performance, market share, and employee productivity. This study explored the accomplishments of each company and compared the common factors they shared with one another. It was found that all five companies experienced tremendous financial growth on average of 100% in either sales or revenue as a result of their dedication to quality which ultimately led to winning the MBNQA. |
topic |
Malcolm Baldrige National Quality Award MBNQA manufacturing award impact. |
url |
http://www.jotmi.org/index.php/GT/article/view/470 |
work_keys_str_mv |
AT briancazzell measuringexcellenceacloserlookatmalcolmbaldrigenationalqualityawardwinnersinthemanufacturingcategory AT jeffreymulmer measuringexcellenceacloserlookatmalcolmbaldrigenationalqualityawardwinnersinthemanufacturingcategory |
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