An Adaptation of SERVQUAL for Events Evaluation: An Environmental Sustainability Addon
The events sector is continuously growing, driven by economic development and increased spending on leisure. As events may generate a large amount of waste, an environmental impact assessment is increasingly important for any event. The importance and necessity of this has recently become more signi...
Main Authors: | Andromeda Menezes, Rui M. Lima, André Luiz Aquere, Marlene Amorim |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2020-09-01
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Series: | Sustainability |
Subjects: | |
Online Access: | https://www.mdpi.com/2071-1050/12/18/7408 |
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