Socio-demographic and lifestyle determinants of loyalty program participation in the Czech Republic

Loyalty programs are among the most frequently employed marketing tools used to minimize customer attrition rates. In this article, different aspects of consumer participation in loyalty programs for major product categories are analyzed with focus on generational differences. We use the time-proven...

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Bibliographic Details
Main Authors: Formánek Tomáš, Tahal Radek
Format: Article
Language:English
Published: Sciendo 2017-12-01
Series:Management şi Marketing
Subjects:
Online Access:http://www.degruyter.com/view/j/mmcks.2017.12.issue-4/mmcks-2017-0031/mmcks-2017-0031.xml?format=INT