An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis
The paper reports a novel approach to studying user-system interaction that captures a complete record of the searcher's actions, the system responses and synchronised talk-aloud comments from the searcher. The data is recorded unobtrusively and is available for later analysis. The approach is...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Borås
2002-01-01
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| Series: | Information Research: An International Electronic Journal |
| Subjects: | |
| Online Access: | http://informationr.net/ir/7-4/paper139.html |